Terms and Conditions:

The Promotion is valid from 5^th November to 31st December 2024

A customer who spends AED 100 and above on any product at LuLu stores & LuLu online UAE is eligible for a raffle coupon.

This promotion is only valid for customers who: 

1. Spend AED 100 or more at any of the LuLu outlets or LuLu online UAE
2. Are UAE residents’ 18 years old and above.

In order to get the raffle coupon, the customer shall: 

1. Provide the phone number that opted for E-receipt or happiness program at checkout.
2. Scan the QR code available in-store or use the SMS link sent to you after your purchase to complete your registration. 
3. After completing your registration, you will receive your raffle coupons.
4. Online customers will be registered automatically and will receive the coupons as per their eligibility.

Participants shall be responsible for giving complete and accurate information to participate in the Promotion.

Once the customer has registered, the next time he/ she wants to participate with a new receipt, she/ he only needs to enter the mobile number only and the new receipt ID.

A Receipt can be claimed only once.

Purchase of gift voucher is not included in raffle promotion eligibility.

By participating in the LuLu Anniversary raffle draw, you will be automatically enrolled in Lulu’s loyalty program, becoming a valued "Happiness Member

The registered claim will be verified to calculate the number of raffle coupons eligible for the customer.

For each AED 100 spent, customers will receive a raffle draw coupon.

The raffle coupons will be available on LuLu app (Accounts tab – E-receipt tab).

The raffle coupons will be issued on valid claims only.

The raffle coupons will be sent out within 48 working hours of registration.

The customer needs to save the sms / email for future use.

LuLu is not responsible for raffle coupon delivery failure due to wrong information given by the customer.

LuLu is not responsible for raffle coupon delivery failure due to network and technical issues faced by the telecom partners.

If for any reason the customer wishes to reconfirm the raffle coupons issued to him/her, he/she can visit the Customer Service Desk at the nearest LuLu.

LuLu reserves its right to extend the last date of the promotion or for submission of entries without prior notice .

The draw of the winners will be done under the supervision of the concerned municipality officials.

The raffle draw for AED 10,000 worth lulu vouchers for 200 winners, will be completed by 31st December 2024

The winner’s names will be also announced on LuLu’s social media channels, website and in the stores.

To claim the prize, as per the municipality rules, the winner will need to come to the designated store within the stipulated time (mentioned in the communication), with the following documents:

a. Emirates ID original. 

b. Email from LuLu intimating about winning the prize.

If for any reason, the winner does not come to the designated store with the documents to claim the prize within the time frame specified, then he/she forfeits the prize. 

Employees of LuLu and their sister concerns, as well as family members of employees are not eligible to participate in the promotion. 

LEGAL DISCLAIMERS 

Participation in the promotion constitutes the participant's permission for LuLu to use their names, personal information and/or any statements made by the participants regarding the promotion and LuLu for advertising and promotional purposes without previous notice or compensation, except where prohibited by law.

Any dispute with regards to the promotion will be subject to the courts of Abu Dhabi.